Our client is based in Dublin 22 and is currently recruiting for an experienced Warranty Executive.
This is a permanent role and salary is €35k (plus bonus and pensions).
DUTIES OF THE ROLE
Warranty Claims Management:
Ensuring warranty claims are submitted within the submission time and team to be updated on a weekly basis
Report issues on late claims to Warranty Supervisor on a weekly basis and liaise with business where necessary
Process warranty claims for repairs carried out in the workshop
Monitoring Campaign emails ensuring Campaign Team is informed
Downloading all Information as required and advising Campaign Team
Launching Campaigns and follow-up with Dealer network
Gathering all necessary documents and liaising with the Department of Transport
Upload campaign information to the Info Centre when approved by Campaign Team
Updating the Campaign Part list on the Info Centre for the network
Responsible for printing and posting Campaign letters and logging return campaign post
Stock control of Campaign Stationery
Assist on Follow-up with old Campaigns
THE IDEAL CANDIDATE :
Previous experience in the motor industry – warranty experience essential
Excellent administration skills
Excellent communication, organisation and inter-personal skills
Experience working to tight deadlines and deliver targets
Highly organised with a keen eye for detail
Presentations skills and knowledge of Powerpoint required
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