Sales Office Team Lead D22 Permanent

Our client is based in Dublin 22 and is currently recruiting for an experienced Sales Office Manager / Customer Care Team Lead.

This is a permanent role & salary is €45k plus excellent package (bonus, healthcare & pension).

DUTIES OF THIS ROLE

·         To manage the administration function across the Sales / Customer Care department

·         Team Management – supervise, motivate and mentor 6 Customer Care direct reports

·         Process Management & Improvement

·         To provide superior levels of customer service and account management to customers.

·         Work closely with logistics, supply chain, marketing and sales force

·         Handling and resolving escalated complaints  

THE IDEAL CANDIDATE

·         Minimum 4 years people management experience with very strong people management skills

·         SAP Superuser

·         Experience in a global environment desirable

·         Availability to travel at short notice

·         Excellent knowledge of MS Office (Word, Excel & PowerPoint)

·         Excellent communication skills

·         Strong business acumen.