Sales Administrator D24 €33k Permanent

Our client is based in Dublin 24 and is currently recruiting for an experienced Sales Administrator / Customer Care Executive to join their team.

This role is a 2 year contract with a view to permanency.

Salary is €33k pa.

DUTIES OF THE ROLE.

• Receive and respond to customer telephone calls/e-mails
• Process customer orders
• Monitor and progress all new orders, keeping the sales team updated
• To interact with Customers and the Sales Force to develop relationships and maintain brand loyalty by providing feedback and solutions on customer issues as they arise.
• Handling new account queries and documentation as required
• Dealing with Customer queries
• Raising and processing of Purchase Orders via SRM
• Filing and scanning of sales office documentation
• Provide support to the Area Sales Manager and Distribution Centre Staff

THE IDEAL CANDIDATE

• Previous experience in a similar environment.
• Ideally experience of SAP ERP
• Excellent communication & interpersonal skills
• A good multi tasker with the ability to work under their own initiative
• Excellent attention to detail and time management required.
• Proven track record of professional telephone skills for both inbound and outbound environment.
• Excellent understanding of IT packages – SAP, Microsoft Office; Word and Excel.