Receptionist / Administrator Citywest Business Park Permanent

Our client is based in Citywest Business Park, Tallaght, Dublin 24 and is currently recruiting for an experienced Receptionist / Administrator to join their busy team.

This is a permanent role and salary is €28k pa.

DUTIES OF THE ROLE :

• First point of contact for all visitors.
• Managing incoming calls and taking relevant and timely action in a concise and professional manner, ensuring all items are followed up and closed out.
• Maintaining the reception area and meeting spaces to the highest standard at all times.
• Management of internal meeting rooms ensuring quick turnaround between meetings as well as anticipating department needs including catering as and when required.
• Preparation and proofing of documentation and reports, including collation and formatting of same.

• Interact daily with consumers on the phone and on email
• Process daily Orders on IQ System + Take payments in Elavon for orders
• Respond to all queries quickly, efficiently and professionally
• Communicate any issues and status updates to customers

• Deliver excellent customer service levels

THE IDEAL CANDIDATE

• Customer service experience essential
• Strong communication skills both verbal and written
• Work on own initiative

• Customer focused and driven

• IT literate with excellent attention to detail