Field Service Engineer Dublin North Permanent

Our client is based in Sandyford, Dublin 18, and is currently recruiting for another experienced Field Service Engineer to join their busy and expanding team, working in the North Dublin / North County Dublin regions.

Salary €33 – €40k depending on experience

DUTIES OF THE ROLE :

• Commission, install, implement and maintain hardware and software products including POS systems, scales, industrial weigh equipment, electronic shelf edge labels and retail software solutions
• Perform preventative maintenance activities
• Carry out customer courtesy site visits
• Troubleshoot, diagnose, and resolve product faults by phone, email and on site
• Provide technical maintenance for hardware and software products and components
• Carry out workshop and on-site repair of products
• Work on systems and incidents with both relatively low and high complexity
• Provide back-up service support outside of defined region

THE IDEAL CANDIDATE

• Ideally but not essentially experience with weighing instrumentation or EPOS
• 3 plus years field based experience in a similar role.
• Strong problem-solving skills, autonomy and resourcefulness
• Focussed on delivering a best-in-class customer experience
• Fluent English speaker
• Willingness and ability to travel nationwide
• Full driver’s license is essential

BENEFITS

• Tax free lunch allowance (€1,300 tax free per year)
• Company Van
• Mobile Phone
• Laptop
• On call allowance and overtime payments