Our client is based in Dublin 22 and is currently recruiting for an experienced Senior Customer Services Executive / Customer Relations to take ownership of customer relations.
This is a permanent position and salary is €28 – 30k pa.
THE ROLE :
• To be the primary point of contact for inbound communication from customers.
• To take ownership of issues and resolve in an efficient manner.
• Ensure an effective communication flow between internal departments and the customer.
• Monitor Customer Satisfaction levels
• To provide general administrative support to other team members.
THE IDEAL CANDIDATE :
• Very strong verbal and written communication skills.
• Excellent interpersonal skills and an ability to build rapport with customers.
• Enthusiastic and passionate about customer satisfaction.
• A desire to solve problems and to resolve cases.
• Strong computer skills, experience using CRM programs is preferable.
• Experience in customer relations.
• Experience in the motor industry
Our client is based in Dublin 24 and is currently recruiting for an experienced French or German speaking Leasing Administrator. ...Apply For This Job
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.