If you’re passionate about customer experience and have the finance know-how to back it up, we’d love to hear from you.
Our client is based in Clondalkin, Dublin 22 and is currently seeking a 5th person to join their growing and busy customer care team. They are on the lookout for a Customer Care Specialist who brings empathy, energy, and proven experience in motor finance or financial services
Ready to drive your career forward? Join a team that values people just as much as performance.
What You’ll Do:
- Be the first point of contact for customer queries, ensuring top-notch service at every interaction.
- Handle customer orders and queries on phone, email, and chat – resolving issues with professionalism, clarity and care.
- Work closely with internal departments (including Finance, Customer Relations and Sales) to ensure smooth, accurate support for customers.
- Maintain detailed and accurate customer records.
- Identify trends or recurring issues and feed these insights back to help shape better processes and service delivery.
THE IDEAL CANDIDATE
- Experience in motor finance or financial services is highly desirable.
- Excellent communication and interpersonal skills — you’re patient, clear, and always put the customer first.
- A problem-solving mindset with a keen eye for detail.
- Confident using CRM systems and tech-savvy enough to learn new tools quickly.
- Ability to work independently and as part of a collaborative team.
Perks & Benefits:
- Salary €35 – €37k pa.
- 💻 Work from Home flexibility with support for hybrid working.
- 🛍 Exceptionally generous staff purchase scheme – enjoy serious savings on a wide range of products.
- 🍽 Subsidised on-site canteen – delicious and affordable meals daily.
- 🏋️ Onsite gym – stay fit and save on gym fees.
- 💰 Competitive pension scheme – helping you plan for your future.
- 🌴 25 days holiday (plus bank holidays) to start, with potential for more over time.
- 📈 Real opportunities for career progression in a growing business.
For further information anna@executiveedge.ie or 9121894
To apply for this job email your details to annaomara@executiveedge.ie.