🚀 Are you passionate about delivering top-tier customer service? Are you looking to join a dynamic, fast-paced team where your voice makes an impact? If so, we’re looking for an enthusiastic and customer-focused professional to join our clients growing Telesales Team.

As a member of the team, you’ll play a key role in delivering exceptional service, strengthening relationships and driving business growth through proactive engagement and support.

This role is  a 12 month contract initially.  Based in Citywest Business Park in Tallaght, Dublin 24, our client offers salary of €38 – €40k, plus completion bonus, 25 days holidays and 3 days working from home (including Fridays).

✨ What You’ll Do

• 🤝 Build Strong Relationships: Understand customer needs and deliver service excellence to support long-term partnerships.
• 📈 Support Sales Growth: Work closely with field Sales Representatives to resolve customer issues and help identify growth opportunities.
• 🎯 Contribute to Key Initiatives: Take part in brand campaigns, upselling/cross-selling activities, and strategic engagement programs.
• 🧾 Manage Orders: Accurately process orders using SIEBEL and SAP, maintaining efficiency and precision.
• 📬 Handle Customer Queries: Respond promptly to inquiries by phone, email, and fax about account setups, deliveries, documentation, and more.
• 💳 Initiate Credit Notes: Process credits for undelivered stock and help resolve related issues.
• 🤝 Collaborate & Contribute: Own assigned tasks and assist team members to achieve shared goals, under the guidance of the Customer Services Manager.

🎓 What You’ll Bring

• Strong sales ability
• ✅ A Leaving Certificate or equivalent (essential)
• 📞 2+ years of experience in a customer service or telesales environment
• 💻 Excellent PC skills (particularly MS Office); experience with SAP and Siebel is a strong advantage
• 🗣️ Strong verbal and written communication skills
• ✨ A customer-first mindset, attention to detail, and team spirit

📬 Ready to Apply?

If you’re a dynamic sales person with fabulous customer service skills looking for your next opportunity in a people-driven, fast-moving environment — we’d love to hear from you! Anna@executiveedge.ie or 9121894