Customer Care Executive Citywest Permanent

Our client is based in Dublin 24 and is currently recruiting for an experienced Customer Service/Telesales Executive to join their busy team. 

This is a permanent role.  Salary is €30K plus commission, bonus, pension and medical.

DUTIES OF THE ROLE :

·         Processing incoming sales orders (telephone & email)

·         Provide support to Business Development Managers and Business Development Executives

·         Maximise sales opportunities by utilising the appropriate sales and closing techniques

·         Establish and maintain current and potential client relationships

·         Liaise with other Departments to maintain efficient stock levels

·         Offer the highest possible standards of service to prospective customers

·         Present promotions and products/services to potential customers

·         Achieve sales targets at budgeted levels while maintaining margin

·         Create and escalate opportunities to the Field Sales Team

·         Timely handling all inbound sales calls

THE IDEAL CANDIDATE :

·         Technical ability would be advantageous

·         Excellent interpersonal and communication skills

·         Excellent Initiative & good team player

·         Good business acumen

·         Computer literacy: MS Office

·         Ability to develop sales opportunities and move them to a successful closed sale