Customer Care

Customer Care D12 Contract

Our client is based in Dublin 12 and is recruiting for an experienced Customer Care agent to cover a 9 month contract.  Salary is €30k pa.

 

THE ROLE

 

  • Sales Order Processing, receiving sales orders and inputting of same onto SAP
  • Customer Deliveries – Processing deliveries through SAP
  • Incoming customer call handling
  • Addressing customer and internal queries
  • Handling customer queries & complaints
  • Processing customer returns
  • Processing credits and debits
  • Other adhoc duties and projects as they arise from time to time.

 

Key Attributes:

 

  • Experience with SAP is essential
  • Min 3 years Customer Service Experience
  • Self motivated and ability to work in a small team environment
  • Good communication and interpersonal skills
  • Good organisation skills, attention to detail and accuracy
  • Confidential and able to handle access to sensitive information
  • Proficient with Microsoft Office products, Word & Excel.

 

Job Overview

  • Date Posted:
  • Location: Dublin 12
  • Job Title: Customer Care D12
  • Consultant: Anna O Mara
  • Job Salary: €30,000
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