Credit Control Team Lead – Dublin (Hybrid)

Our client, a well-established and growing organisation, is seeking an experienced Credit Control Team Lead to join their finance function. This is a key role within a busy, high-volume environment, managing a team of 9 and overseeing a substantial debtor ledger.

This position will suit someone who enjoys leading from the front, improving processes and working in a fast-paced, collaborative team environment.

The Role:

• Lead, manage and support a team of 9 Credit Controllers in a high-volume environment.
• Oversee the day-to-day management of a large and complex debtor ledger.
• Drive cash collection performance, ensuring targets and KPIs are consistently achieved.
• Manage escalated accounts and complex customer queries.
• Review aged debt and implement strategies to reduce overdue balances.
• Monitor team performance, providing coaching, support and development.
• Work closely with Sales, Finance and Customer Service teams to resolve issues and improve processes.
• Ensure credit policies and procedures are followed and continuously improved.
• Prepare regular reports on debtor performance, cash flow and risk.
• Identify opportunities to streamline processes and improve efficiency.

The Person:

Proven experience in Credit Control, with exposure to high-volume ledgers.

Previous team lead or supervisory experience managing a team.

Strong people management skills with the ability to motivate and develop a team.

Excellent communication and stakeholder management skills.

Commercially aware with a strong focus on cash collection and risk management.

Highly organised with the ability to prioritise in a fast-paced environment.

Strong systems skills (ERP experience an advantage).

Salary & Benefits:

Salary: €50,000 – €55,000 (depending on experience)

Hybrid working – 2 days from home (after training)

Hours: 9am – 5pm

23 days annual leave

Pension

Supportive, dynamic team environment with a great atmosphere

For more information:

For further information on this role or similar positions, please contact Anna@executiveedge.ie or 9121894