Permanent

·         Documentation of all relevant information from customer orders.

·         Check and validate customer confirmation purchase orders.

·         Regularly update information on relevant system.

·         Receive and process internal and external enquiries, ensure follow up.

·         Liase with sales team to maximise sales opportunities.

THE IDEAL CANDIDATE

·         At least 3 – 4 years experience in a busy Customer Service role

·         High standards of accuracy and attention to detail, with excellent problem solving skills

·         Strong interpersonal skills with ability to build, maintain and manage relationships both internal and external

·         Teamwork and flexibility is an important aspect of the role

·         Strong organisational skills with ability to effectively and prioritise workload

·         Strong communication skills (verbal & written)

·         Ability to work effectively within a team environment and on own initiative

·         Excellent IT competence, to include a good working knowledge of Microsoft Office

·         Customer focused